Reduce your calls

Immedicare has been proven to reduce calls to GP Practices, allowing face to face local resources to be prioritised for patients in most need.

Having collected information about the clinical reason for each call for many years, it can be seen that the range of conditions for which we provide clinical advice and support is expanding. The top 10 purpose of calls has been identified. These accounted for 79% of all calls. GPs have confirmed to us that these conditions mirror their traditional case-mix.

Falls
UTI (Suspected)
Skin Complaints
Chest Infections (Suspected)
Pain Management
Medication Issue
Breathing Difficulties
Wound Care
General Deterioration
End Of Life Symptoms
1
2
3
4
5
6
7
8
9
10
14%
13%
12%
10%
9%
7%
4%
4%
3%
3%

How we can help GP practices

Care homes are provided with 24/7 video support from our clinical team. Our remote service provides added support to GP practices and reduces calls for symptoms that can be treated via our team working with local care home teams, without needing to escalate to a GP. This reduces appointments and means fewer calls for non-emergency patients.

0 %
reduction in GP calls
0 +
Consultations completed
0 %
of residents required no onward referral following a fall

How to commission our services

Immedicare is available through the NHS Shared Business Services (SBS) – Technology Enabled Care Services Framework, providing organisations with a fully compliant and simple to use procurement solution. Please contact us for more details.