Your partner in providing safer care in care homes

Our Immedicare service helps more care home residents get professional clinical care at home in their community, 24 hours a day.

Supporting the care sector

Care home residents remain one of the most vulnerable populations in our society with complex health and social care needs.

Immedicare is an essential NHS digital health service supporting the care home workforce 24 hours a day. We help to improve the quality of care for residents by reducing the need for unnecessary referrals to other healthcare professionals, ambulance conveyance and hospital admissions.

Almost 90% of residents stay at home following a consultation with us.

Care home workers in need of additional help can call us to access an NHS professional in our Digital Care Hub through an online video link. We support homes and their residents with falls prevention, wound care, medicines safety, nutrition and hydration and end of life care support

Many care homes struggle to attract and retain registered nurses, and our expert team of NHS clinicians, pharmacists, nurses, paramedics and healthcare support workers provide much needed capacity and professional support.

0 %

of residents remained at home following a consultation

care home staff accessed training to enhance skills and knowledge

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residents clinically supported

Our customers

Immedicare has given our staff, residents and relatives reassurance that we always have the help we need at hand. We do recommend the service to other homes; we don’t know how they manage without it!

Sandra AndersonRegistered Manager/Director at The Millings Residential Home

We’ve always known Immedicare is the best approach for care home residents, but now we have the data to prove it. This service protects residents and staff and reduces pressure on local services. It's a must-have service for every CCG.

Mike PadghamManaging Director of St Cecilia’s Care Services and Chair of the Independent Care Group

Since using Immedicare, we have seen a drastic reduction in hospital admissions. We have worked out that the admissions have reduced by around 60-70% in the first initial trial period, which has been a huge help!

TammyCare Home Manager of Larkhill Hall

By implementing Immedicare, we have scaled up our service to care homes at speed in response to their concerns at this challenging time. The digital consultation puts the carer face to face with an appropriate clinician, keeping everyone safe.

GP Dr Sara HumphreyAssociate Clinical Director for frailty, dementia and learning difficulties for NHS Bradford District and Craven Clinical Commissioning Group

Immedicare has stepped up to be a critical part of Bradford district & Cravens approach to support people with frailty to stay well in the community, with staff working flexibly and selflessly to meet increased demand.

Walter O’NeillHead of Commissioning, Community Services at NHS Bradford District and Craven CCG