Yes, the weekend support is invaluable, very friendly, easy to use service and nice to have a face to face consultation
Yes, I was resistant at first to use Telemedicine, however, I find it very helpful because practical questions are asked and the nurses can see the resident which is very helpful
Yes definitely, it gives peace of mind to staff and service users
Definitely, it negates ringing emergency services, it has saved huge amount of man hours and time, by having a clinician and a face to face consultation has been an amazing time saver, it is really reassuring to have this amazing service, especially for our night staff who feel very reassured and safe with the knowledge Telemedicine is available if needed in the event of a non-life threating emergency
But don’t take our word for it, read about what our clients are saying about the service
A great service that is offered. We use it a lot and it helps us get help quicker support when needed.
Telemedicine has helped avoid unnecessary unplanned hospital visits and makes best use of GP capacity as Immedicare nurses can request prescriptions from the residents GP, if medication is required.
The resident’s families think that their family members are receiving above and beyond the NHS treatment thanks to Immedicare
I just wanted to give you some feedback on the Immedicare system you have installed. It’s fantastic! All our staff are using it on a regular basis and are finding it a great help.
All the calls we make are always answered by friendly and helpful staff. Thank you for a wonderful service.
I would like to say the Immedicare service has been so valuable to us as a home. My staff find the service easy to use and feedback from them has been really positive.