Our care connect service

We’ve made it easier for Care Homes to access all health and care services in their local communities.

Care Connect is an online portal that enables care home staff and their patients to connect at speed to local GPs, community nursing teams, pharmacists, ambulance services and local hospitals – enabling vital care to be delivered virtually via a high definition, secure video link.

36.5% improved access to primary care services for residents.

24/7

Multi-disciplinary calls (MDT’s)

Safe and compliant

Easy access

Key service features

CareConnect provides a robust triage filter that can help you to increase your local system resilience through reduced activity across a number of key services such as:

  • Hospital admission avoidance teams
  • Ambulance services
  • Community and district nursing teams
  • In and out of hours GP services
  • Emergency departments and urgent care centres.


It can also be a beneficial link for homes to access local online training resources and those developed and delivered by Immedicare.

Want to find out more?

Immedicare provides seven services that benefit care homes, GP practices, Primary Care Networks, Integrated Care Partnerships, Boards and systems. Our cost-effective health and care solutions reduce pressure on resources and help shape future services. We’re here for you – find out how we can help you improve the lives of those living and working in your area.