Care home residents remain one of the most vulnerable populations in our society with complex health and social care needs. However, 41% of emergency admissions to hospitals from care homes are avoidable. We give care home staff the additional support they need, offering 24/7 access to the NHS professionals in our Digital Care Hub via video call.

Since 2013, Immedicare has supported 1500+ care homes and conducted over 200,000 video consultations.

Here for you

We are a qualified clinical and technical team with passion and commitment to improve the lives of those living and working in care homes. We provide the knowledge, technology and training to support the delivery of safer care. 

The team in our digital care hub comprises NHS pharmacists, nurses, paramedics and healthcare support workers. They provide essential additional capacity for care homes 365 days a year, especially out-of-hours when the risk to resident safety can increase.

A proven track record of partnership working across health and social care systems

  • We have a proven track record of providing safe, high-quality clinical support to care home teams.
  • The Immedicare service is safe, reliable and compliant with healthcare regulation.
  • We have been working with Airedale NHS Foundation Trust to support care homes for over a decade, developing services around resident and staff needs. 

We are pioneers in virtual care

Immedicare is a joint venture formed in 2013, bringing together NHS clinical support and an innovative technological team to provide high-quality clinical digital health care.

As one of the first virtual clinical assessment services providing telemedicine in the NHS, we comply with the National Data Guardian’s data security standards through the Data Security Protection Toolkit self-assessment. We are also accredited with Cyber Essentials Plus, the highest level of certification within the UKs National Cyber Security Centre (NCSC) backed Cyber Essentials Scheme.

Immedicare celebrates it's 10 year anniversary. Since 2013, Immedicare has supported 1500+ care homes and conducted over 200,000 video consultations.
Immedicare launched its enhanced service offerings to support the newly formed ICSs to support the delivery of the care elements in the EHCH framework.
In March 2020 we were proud to offer our support to help care homes nationally through the COVID-19 pandemic, rapidly redesigning our deployment processes which enabled us to operationalise our service in an additional 400 care homes within 90 days.
As partners in the NHS Vanguard program we expanded the Digital Care Hub and have since supported 1352 care homes in our 8 years of operation.
The Immedicare joint venture was formed.
Airedale NHSFT opened the Digital Care Hub offering 24/7 remote video support for patients in various settings.
Airedale NHSFT started providing consultant led healthcare services for offenders in prisons using secure video conferencing / telemedicine technology provided by Involve.
2023
2022
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Meet our team

R-Binks-BW
Rachel Binks
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Mroach
Michael Roach
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Marie Buchan
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Fran
Fran Duxbury
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Annabelle
Annabelle Smith
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Heather Bygrave
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Laura Rogers
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Gemma
Gemma Ball
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Frankie Parker
Frankie Parker
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Mark-Hawker
Dr. Mark Hawker
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Alison Horsfield
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