Delivering safer care in care homes and reducing pressure on the NHS
Our Immedicare service means safer care in the community for care home residents, reducing unnecessary referrals to other healthcare professionals and avoiding unnecessary hospital admissions.
Care home residents remain one of the most vulnerable populations in our society with complex health and social care needs. However, 41% of emergency admissions to hospitals from care homes are avoidable. We give care home staff the additional support they need, offering 24/7 access to the NHS professionals in our Digital Care Hub via video call.
Since 2013, Immedicare has supported 1500+ care homes and conducted over 200,000 video consultations.
Here for you
We are a qualified clinical and technical team with personal passion and commitment to improve the lives of those living and working in care homes. We provide care homes with the technology and training they need to deliver safer care.
The team in our digital care hub comprises NHS clinicians, pharmacists, nurses, paramedics and healthcare support workers. They provide essential additional capacity for care homes 365 days a year, especially out-of-hours, when the risk to resident safety increases.
A proven track record of delivery across healthcare systems with the NHS
We have a proven track record of providing safe, high-quality care working with care home teams. We are safe, reliable and compliant with healthcare regulation. We have been working with the NHS to support care homes for over a decade, and our services have developed around their needs.
We are pioneers in virtual care
As one of the first virtual clinical assessment services providing telemedicine in the NHS, we have been using digital health technology to improve health and care for over a decade. Immedicare is a joint venture formed in 2013, bringing together NHS clinical support with an innovative technological team to provide high-quality clinical digital health care for care homes.
We comply with the National Data Guardian’s data security standards through the Data Security Protection Toolkit self-assessment. We are also accredited with Cyber Essentials Plus, the highest level of certification within the UKs National Cyber Security Centre (NCSC) backed Cyber Essentials Scheme.