Flexible Managed Services Options

Immedicare’s flexible range of managed services options relieves you of the capital cost, technical and infrastructure resource demands of telemedicine.

  • End-user training & immediate support
  • Teleconference scheduling
  • Proactive end-point monitoring and reporting
  • Fully outsourced, over a dedicated network
  • Technical training & support
  • Hardware maintenance
  • Detailed monthly performance reporting
  • On premise, utilising existing infrastructure

Make the Potential Real

The transformatory potential that telemedicine services offer is very real – but only if the technical service infrastructure is designed, deployed, operated, supported and maintained to the same professional standards as Immedicare’s clinical support. End user experiences have to be excellent, every time, because a single poor one can impact quality of care and erode user confidence.

  • Optimise the end user experience
  • Minimise the internal management burden
  • Save management time
  • Reduce costs and maximise the return on your investment
  • Focus on strategic health priorities

Optimise the User Experience

Immedicare offers a suite of managed services that help health organisations optimise their experience of telemedicine, and deliver all the intended service quality and efficiency gains – while minimising costs and the internal management burden. Our primary goal is to give end-users of telemedicine services a consistently high quality experience – from their perspective, the actual technology involved should be irrelevant.

Healthcare organisations are focused on strategic health objectives, so it makes sense to let Immedicare look after the specialist business of making telemedicine happen. Our wide ranging managed services cover every aspect of telemedicine provision, offering you the flexibility to outsource exactly the right provision for your organisation’s needs:

  • Training services (technical and end user)
  • Support (technical and end user)
  • Video conference scheduling
  • Hardware maintenance
  • Proactive remote monitoring and reporting
  • Availability management: support and maintenance
  • Operations management
  • Monthly system performance reporting: productivity gain, carbon reductions, financial savings & network utilisation
  • Fully outsourced service, over a dedicated network
  • On premise service, utilising existing infrastructure

 

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